Before You Dive In
Ready to place an order? Please review our Shipping & Ordering Information below first. It will help ensure speedy delivery and satisfied swimmers!
Swimming is all about speed, just like our turnaround times. All orders are shipped within 24 hours of receiving them. All orders are subject to availability of merchandise. Due to constant change of inventory, the website unfortunately does not reflect availability. If an item is backordered, we will contact you regarding the expected delivery. Depending on manufacturer availability, backorder delivery time can range from 1-8 weeks.
How to Order
- SUBMIT your orders online, unless you need customization. (Custom orders, please call.) You are eligible for team pricing if quantities exceed 12 pieces per style number. (No combination discounts available online.)
- CALL 800-338-0231 for team orders. We can better serve you and your team by speaking in person. Our team sales representatives are available Monday - Friday from 9:00AM - 5:30PM (CST). See more about team orders below.
- E-MAIL questions or concerns to firstname.lastname@example.org.
Below are our standard shipping charges. Orders over $75 qualify for FREE ground delivery!
UPS Ground Shipping (2-6 business days)
||Shipping & Handling
|$0 - $20
|$21 - $35
|$36 - $49
|$50 - $74
UPS 2-Day Shipping (2 business days) $20.00
UPS Overnight (1 business day) $35.00
Questions about S&H charges? Call us at 800-338-0231.
Alaska, Hawaii and Puerto Rico must select 2-day or 1-day shipping option.
Shipping limited to the United States and Puerto Rico – sorry, no international shipping at this time.
Iowa residents - 6%
Illinois residents - 6.5%
Custom Team Apparel
We want your team ordering to go as smoothly as possible. We ask that you read through our guidelines below before placing an order. Please share this information with all team members.
1. Select a Team Contact
One person on your team should place ALL team orders. The process is faster and fewer mistakes are made when one person is responsible.
2. Plan Ahead
Customized apparel is a great way to make your team stand out from the crowd, but please know it takes a little longer. Custom orders can take 3-4 weeks or more, if there are delivery issues from the manufacturer. It is important to SET A HARD DEADLINE with your team members for custom orders – late orders will slow the delivery. After the apparel is printed, any late orders will receive their goods without the logo or incur a significantly higher charge.
3. Silkscreen Process
For screenprinted suits, we use a stretchable ink. Silkscreened suit logos are guaranteed not to crack or peel (with the exception of Aquablades). Other companies offer “heat transfers” which crack and peel quickly. Our process is done by hand, so there will be some variations on the placement and ink thickness.
- Graphic Design and Placement
All first time orders will incur a $60 one-time art charge for one-color designs. You will only pay the screen charge again if you change the logo.
Logos can only be as large as what fits the smallest suit size ordered. Placement will vary slightly due to suit size and how each suit fits each person differently. The logo charge depends on how many suits are ordered each time. RE-ORDERS will be billed at a higher price if you have low numbers.
Logo placement is limited to the following:
- Front center chest
- Front hip
- Back hip
- Back hip ONLY for briefs
- Front thigh or back hip for jammers